KNOW HK 1.34.7

KNOW HOUSEKEEPING presents a streamlined solution for automating daily housekeeping operations, significantly enhancing productivity and reducing operational costs in the hospitality sector.

This user-friendly software effectively automates various time-consuming tasks, including determining room cleaning sequences, providing housekeeping staff with guest preference details, tracking room attendants, and updating room statuses in the Property Management System (PMS). Additionally, the system supports environmentally sustainable practices by facilitating the establishment and management of green cleaning programs tailored to guest preferences.

By minimizing paper usage and reducing the volume of communication between the housekeeping team, floor staff, and front office, KNOW HOUSEKEEPING fosters a more efficient workflow.

Features available to housekeeping supervisors include:

• A comprehensive overview of their assigned sections
• Efficiency in managing urgent room turnovers
• Simplified room re-assignment with a single click
• Inspection alerts for timely follow-ups
• Tools to report discrepancies swiftly
• A customizable approach to accommodate guest special requests
• Accessible checklists and Standard Operating Procedures (SOPs)

For housekeeping attendants, the software provides:

• A prioritized list of rooms to be cleaned
• Comprehensive guest information, including preferences and special requirements
• Quick access to relevant SOPs for reference
• Capability to send alerts to supervisors when needed
• Instant updates on room status directly within the PMS